PRIVACY POLICY

Your privacy is our top priority

At Leisure, we respect your privacy and protecting it is our responsibility. Like all other websites and mobile applications, we may collect certain information from you either voluntarily or involuntarily. For more information, please read the remaining part of the privacy policy.

Browsing

This website (www.leisure.qa) does not collect personally identifiable information about you unless you voluntarily provide it to us. This means we will not know your name, your email address, or any other personal information just because you browse the website unless you have created an account and log in when you access the website or access the website from a link in an email that we sent to you.

Log information

When you request a page from our website, our servers log the information provided in the HTTP request header including the IP address, the time of the request, the URL of your request and other information that is provided in the HTTP header. We collect the HTTP request header information in order to make our website function correctly and to see how we can tune it to serve you better. We may also use this information for statistical analysis such as time spent, geographic location, systems and programs used to access the website and may publish such analysis from time to time.

Information we collect and how we use it

We collect personal information only when it’s necessary and we will ask you to voluntarily supply us with the information we need. For example, upon enrolment, we will collect information such as your name, address, email address, and telephone number. We store and use this information, along with your transaction information, for the following purposes:

  • To administer the loyalty rewards programme
  • To process your reward points
  • To communicate our latest offers to you

Mobile App – Location Data Collection:
When you use the Leisure World Qatar mobile app, we may collect and use location data as follows:

  • What We Collect: Precise location (GPS coordinates), including background location data even when the app is closed.
  • How We Use It: To send personalized notifications when you’re near our partner locations, enable geofencing features for location-based offers, and improve your experience.
  • Third-Party Services: MoEngage (analytics and notifications), Firebase (analytics and messaging), and Google Play Services (location services).
  • Your Control: You can disable location services anytime through your device settings.

We may share non-personal aggregate information about our site visitors’ traffic patterns with affiliates or other parties. However, we expressly prohibit the disclosure, sale, or transfer of any information about individual users to any unauthorized third party.